MYTSOSLast Updated: 2026 Customers may cancel an order at any time before payment is completed. For paid orders that have not yet been processed, customers may submit a cancellation request. Approval of such requests is subject to review by the Store. Once an order has been processed, fulfilled, delivered, or completed, it cannot be cancelled. We reserve the right to reject any cancellation request that does not meet the above conditions. For cancellation requests, please contact us through our Contact Us page or official customer support channels.